Shipping & Delivery:
To ensure maximum freshness, we use specialized temperature-controlled packaging for all orders.
Same-Day Delivery: Orders placed before 11:00 AM are eligible for same-day delivery.
Delivery Areas: We currently serve [Insert City/Region].
Tracking: You will receive a WhatsApp/SMS notification once your order is out for delivery with our fleet.
Returns & Refunds:
Due to the perishable nature of meat and fish, we handle returns with care:
Quality Issues: If your order arrives damaged or does not meet our freshness guarantee, please notify us within 2 hours of delivery with a photo of the product.
Resolution: We will provide a replacement or a full refund for any verified quality concerns.
Cancellations: Orders can be cancelled up to 4 hours before the scheduled delivery slot.
To ensure maximum freshness, we use specialized temperature-controlled packaging for all orders.
Same-Day Delivery: Orders placed before 11:00 AM are eligible for same-day delivery.
Delivery Areas: We currently serve [Insert City/Region].
Tracking: You will receive a WhatsApp/SMS notification once your order is out for delivery with our fleet.
Returns & Refunds:
Due to the perishable nature of meat and fish, we handle returns with care:
Quality Issues: If your order arrives damaged or does not meet our freshness guarantee, please notify us within 2 hours of delivery with a photo of the product.
Resolution: We will provide a replacement or a full refund for any verified quality concerns.
Cancellations: Orders can be cancelled up to 4 hours before the scheduled delivery slot.